Breeze System Back To Full Operation
ATLANTA (WAOK)- MARTA officials say customers can now use credit, debit and cash to reload their Breeze cards. The Breeze fare system was knocked out of operation last week after a software upgrade “anomaly” that disabled those functions.
The San Diego-based technology vendor that designed, produced and maintains the Breeze fare collection system, worked non stop with MARTA to correct the problems.
Richard Wunderle, a Senior Vice-President and General Manager of Cubic Transportation Systems’ North America says the malfunction was caused by an upgrade mandated by credit and debit institutions to protect consumers, which was already underway.
According to a release from MARTA, “The problems came about as changes were being made to the Breeze payment systems, which were necessary in order to comply with the latest security standards from the credit and debit card industry, the Data Security Standards from the PCI Security Council,” Mr. Wunderle said in a statement. “Since the issue came to light, we have been working very hard to resolve it and the necessary updates have now been applied to the systems.”
Wunderle said the glitch was, “an extremely unusual situation,” adding that, “we are wholly confident that the new safeguards we have put in place will further strengthen the protection of MARTA’s customers’ payment account information and comply with the PCI standards. We apologize for any inconvenience caused to MARTA’s customers while these updates were made.”
MARTA and Cubic have been operating the Breeze system for six years.